Dashboard
Overview of all device repair jobs
| Job ID | Customer | Device | Technician | Status | Received | Actions |
|---|
No devices found
Add a new device to get started, or adjust your search filters.
Add New Device
Fill in the details to register a new repair job
Technician Management
Manage your repair technicians
| Name | Phone | Status | Created Date | Actions |
|---|
No technicians registered
Add a technician to assign them to repair jobs.
User Accounts
Manage login accounts and role assignments
| Username | Display Name | Role | Linked Technician | Actions |
|---|
No user accounts
Add user accounts to manage system access.
Device History
Activity log for this device
Parts Used
| Part Name | Qty | Selling Price | Total | Actions |
|---|---|---|---|---|
| Total Parts Cost | ||||
No parts used
Add parts from inventory to track usage for this job.
Invoice
No Invoice Generated
Generate an invoice for this repair job.
Activity Timeline
Customers
Manage your customer database
| Customer Name | Phone Number | Total Repairs | Last Device | Last Repair Date | Actions |
|---|
No customers yet
Customer records will appear here when repair jobs are created.
Internal Notes
Repair History
All repair jobs for this customer
| Job ID | Device Brand | Device Model | Repair Status | Date Received | Date Completed |
|---|
No repair history
This customer has no repair jobs yet.
Inventory
Manage spare parts and consumables
| Part Name | Category | Brand | Current Stock | Min Stock | Storage Location | Actions |
|---|
No parts in inventory
Add spare parts and consumables to start tracking your inventory.
Settings
Manage system configuration and templates
Notification
WhatsApp notification and status inquiry templates
Job Sheet Intake Form
Manage device brands for the intake form dropdown
Inventory Setting
Manage part categories for inventory items
Notification Settings
WhatsApp notification and status inquiry templates
WhatsApp Notification Settings
Customise the message template sent to customers when their device is ready for collection.
Message Template
Use the following placeholders in your template. They will be replaced with actual data when generating the WhatsApp message.
Live Preview
Job Sheet WhatsApp Template
This template is used when clicking Save & Send WhatsApp on the job sheet form. It sends the job details to the customer via WhatsApp.
Live Preview
Status Inquiry Message (Public Page)
This message template is used on the Check Repair Status page. When a customer clicks "Contact Support via WhatsApp", this template is pre-filled with their device details.
Live Preview
Job Sheet Intake Form
Device brand management for the intake form
Device Brands
Manage brand options available in the device intake form dropdown.
| Brand Name | Actions |
|---|
No brands configured
Add device brands to populate the intake form dropdown.
Inventory Setting
Part category management for inventory items
Part Categories
Manage categories for organising inventory parts. Categories in use cannot be deleted.
| Category Name | Actions |
|---|
No categories configured
Add part categories to organise your inventory items.
Part Detail
Stock movement history
| Date | Movement Type | Quantity | Reference | Notes |
|---|
No stock movements
Use Stock In / Stock Out to record inventory changes.