Dashboard

Overview of all device repair jobs

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Pending Jobs Devices waiting for diagnosis
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Waiting Parts Pending part arrival
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Ready for Collection Repair complete, awaiting pickup
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Invoice Unpaid Invoices not yet paid
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Urgent Jobs Open more than 3 days
Job ID Customer Device Problem Technician Status Days Open Payment Actions

No jobs found

Add a new device to get started, or adjust your search filters.

Add New Device

Fill in the details to register a new repair job

RM

Accessories Delivered

Technician Management

Manage your repair technicians

Name Phone Status Created Date Actions

No technicians registered

Add a technician to assign them to repair jobs.

User Accounts

Manage login accounts and role assignments

Username Display Name Role Linked Technician Actions

No user accounts

Add user accounts to manage system access.

Device History

Activity log for this device

Parts Used

Part Name Qty Unit Price Total Actions
Total Parts Cost

No parts used

Add parts from inventory to track usage for this job.

Invoice

No Invoice Generated

Generate an invoice for this repair job.

Activity Timeline

Customers

Manage your customer database

Customer Name Phone Number Total Repairs Last Device Last Repair Date Actions

No customers yet

Customer records will appear here when repair jobs are created.

C

Phone Number
Email
Customer Since
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Total Repairs
0
Active Subscriptions
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Expired Subscriptions

Active Subscriptions

Currently active product subscriptions

Product Plan Start Date Expiry Date Status

No active subscriptions

This customer has no active subscriptions.

Repair History

All repair jobs for this customer

Job ID Device Status Received Date Completed Date

No repair history

This customer has no repair jobs yet.

Expired Subscriptions

Subscriptions that have passed their expiry date

Product Expiry Date Status

No expired subscriptions

No expired subscriptions on record.

Internal Notes

Private staff notes about this customer

Inventory

Manage spare parts and consumables

Part Name Category Brand Current Stock Min Stock Storage Location Actions

No parts in inventory

Add spare parts and consumables to start tracking your inventory.

Settings

Manage system configuration and templates

Notification

WhatsApp notification and status inquiry templates

Job Sheet Intake Form

Manage device brands for the intake form dropdown

Business Profile

Company information used in invoices and documents

Inventory Setting

Manage part categories for inventory items

Backup & Restore

Export system configuration and settings as a backup file

Business Profile

Company information displayed in invoices and documents

Company Information

These details appear in the invoice header and printed documents.

Branding Assets

Upload your company logo and system icon. Accepted formats: PNG, JPG, SVG.

Company Logo (invoices & documents)

No logo uploaded

System Icon (50×50px — login, header & status page)

No icon

Company Details

Fill in your business information below.

International format, no spaces or symbols. Used on the repair status page contact button.

Notification Settings

WhatsApp notification and status inquiry templates

Default Country Code

Used when a phone number does not include a country code. Enter digits only (e.g. 60 for Malaysia, 65 for Singapore).

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Templates sent to customers via WhatsApp for job-related notifications.

Sent when a device is ready for collection. Use placeholders — they will be replaced with actual job data.

{{customer_name}} {{brand_model}} {{repair_amount}} {{job_id}}

Sent when clicking Save & Send WhatsApp on the job sheet form. Includes full device and customer details.

{job_id} {device_type} {brand} {model} {accessories_list} {serial_number} {date_received} {problem_description} {repair_amount} {customer_name} {company} {phone} {address} {technician_name} {technician_phone}

Three templates sent when generating invoices via WhatsApp. Use placeholders — they will be replaced with real invoice data when sending.

Sent when the customer still has an outstanding balance after deposit.

{customer_name} {invoice_number} {invoice_date} {device} {job_id} {parts} {labour} {repair_total} {deposit} {balance_due} {invoice_link}

Sent when the invoice has been fully paid — no balance remaining.

{customer_name} {invoice_number} {invoice_date} {device} {job_id} {parts} {labour} {repair_total} {deposit} {invoice_link}

Sent when the deposit exceeds the repair total and a refund is owed to the customer.

{customer_name} {invoice_number} {invoice_date} {device} {job_id} {parts} {labour} {repair_total} {deposit} {refund_due} {invoice_link}

Template used on the public Check Repair Status page. Pre-filled when a customer clicks "Contact Support via WhatsApp".

Pre-filled with the customer's device details when they contact support.

{job_id} {device_brand} {device_model}

Job Sheet Intake Form

Manage dropdown options and accessories for the device intake form

Device Brand

Brands available in the intake form

No brands yet. Click "Add Brand" to get started.

    0 brands

    Device Type

    Types available in the intake form

    No device types yet. Click "Add Device Type" to get started.

      0 types

      Accessories Delivered

      Predefined accessories shown as checkboxes in the device intake form

      No accessories defined. Click "Add Accessory" to get started.

        0 accessories

        Inventory Setting

        Part category management for inventory items

        Part Categories

        Manage categories for organising inventory parts. Categories in use cannot be deleted.

        0 categories
        Category Name Actions

        No categories configured

        Add part categories to organise your inventory items.

        Backup & Restore

        Export system configuration and settings

        Create Backup

        Download a JSON file containing your system configuration and settings.

        Included in backup:

        • Business Profile
        • Device Brands
        • Inventory Categories
        • Notification Templates
        • Invoice & Tax Settings

        Restore Backup

        Upload a previously created backup file to restore system configuration and settings.

        Restoring a backup will overwrite current system settings. A safety backup will be created automatically before proceeding.

        Drop your backup file here or

        Backup History

        A log of all backups created. Download any previous backup from here.

        Date Backup Type Backup Version Action

        No backups created yet.

        Part Detail

        Stock movement history

        Date Movement Type Quantity Reference Notes

        No stock movements

        Use Stock In / Stock Out to record inventory changes.

        Product Subscription

        Manage all product subscriptions

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        Total Subscriptions All subscription records
        0
        Active Currently active subscriptions
        0
        Expiring Soon Within the next 30 days
        0
        Expired Lapsed subscriptions
        RM 0
        Total Revenue Sum of all active amounts
        All Products
          Customer Product Plan Billing Amount Start Date End Date Status Actions